Schedule: Monday – Thursday: 8:00 AM – 5:00 PM | Friday: 8:00 AM – 2:00 PM (Early Friday finish!)
Location: Panama City, FL
Job Overview
Snelling Staffing is seeking an experienced, professional Medical Receptionist for an established specialty neurology practice in Panama City, FL.
This role serves as the primary point of contact for patients and visitors, orchestrating daily front-desk operations with accuracy and compassion. Please note: This position requires prior medical office experience and is not an entry-level clerical role.
Key Responsibilities
Greet patients warmly upon arrival, facilitate a smooth check-in/check-out process, and manage lobby flow.
Manage multi-line telephone systems, triage patient inquiries, take detailed messages, and route calls appropriately.
Accurately input and update patient demographic, billing, and clinical details within the Electronic Medical Records (EMR) system.
Verify patient insurance coverage and facilitate referral intake or specialist scheduling.
Coordinate and confirm provider appointment schedules to optimize clinical efficiency.
Maintain confidentiality and adhere strictly to all HIPAA compliance guidelines.
Qualifications & Requirements
Required: Previous hands-on experience in a medical office, clinical practice, or outpatient healthcare setting.
Preferred: Prior working knowledge of Electronic Medical Records (EMR / EHR) software.
High School Diploma or GED equivalent.
Strong computer proficiency, including Microsoft Office (Word, Excel, Outlook).
Professional verbal and written communication skills with strong patient-advocacy instincts.
Valid driver’s license and reliable transportation.
Ability to pass pre-employment screenings (drug screen and background check; prior convictions do not automatically disqualify an applicant).
Snelling Staffing is an equal opportunity employer, a participant in E-Verify, and maintains a drug-free workplace.