Experience: Requires a high school diploma or G.E.D., or equivalent combination of education and experience. Prefers prior success as a service technician
Inspects, maintains and repairs windows and doors as dealers for multiple manufactures as well as for E. F. San Juan, Inc. custom windows and doors. The Millshop Service Technician is responsible for servicing, repairing, and maintaining woodworking machinery and equipment in a millshop. They play a vital role in ensuring that equipment operates efficiently, safely, and at peak performance.
Essential Duties and Responsibilities:
Include the following. Other duties may be assigned.
Implements the E. F. San Juan, Inc. Gold Key Program. After installation of windows and doors, conducts an inspection to identify and repair installation or manufacturing defects.
Makes site visits to install handle sets and adjust windows and doors to ensure proper working condition.
As the construction/renovation project nears completion, lubricates hardware and performs a final inspection to verify function of windows and doors.
Performs maintenance and repair services as directed by annual contract, warranty or work order. Checks the operation of components, lubricates and adjusts components, and notifies homeowner of inspection results.
Prepares and submits Service Reports to the Service Coordinator, who orders and tracks receipt of parts and files invoices for billing.
Participates in Service meetings. Reviews status of prior week’s service activities and reviews current service schedule to determine priorities and deadlines.
High school diploma or equivalent.
Certification or training in woodworking machinery maintenance or a related field is preferred.
Strong mechanical aptitude and troubleshooting skills.
Knowledge of woodworking machinery and equipment.
Excellent problem-solving abilities.
Attention to detail and precision in work.
Effective communication skills.
Ability to work independently and as part of a team.
Work primarily in a millshop or woodworking shop.
May require occasional travel to off-site locations for equipment installation or repairs.
The role may involve exposure to dust and noise common in woodworking environments.
Use of personal protective equipment (PPE) may be necessary.