Operations Specialist Starting Pay: $11.34+ per hr (DOE)
DEFINITION: Responsible for appropriate dissemination of emergency and non-emergency information received by telephone and various safety and security systems.
High school graduate and three (3) years’ experience in operating computers, fire/security alarm systems, emergency dispatching in fire, rescue, medical or police operations, or an equivalent combination of education, training and experience.
Must have a valid Florida Driver’s License.
Must be CPR certified (or obtain certification within one year of employment).
Certification in Access Control Systems and camera systems preferred.
Additional qualifications include the following:
Must have operating knowledge of various computerized information systems
Must have excellent hearing, sight and ability to speak clearly, distinctly and effectively
Must be able to remain calm during emergencies/stressful situations and be able to make split-second decisions under pressure
Must have the ability to prioritize multiple tasks and handle more than one task at a time
Must understand techniques of telephone interrogation
Must have knowledge of principles of emergency dispatch and triage, and coordination of multiple resources
Must be able to work in a confined, high noise area with no scheduled meals or breaks
Must work rotating shifts, weekends and holidays
Must be able to type a minimum of 25 cwpm
Familiarity with 800 MHz public safety systems and 911 computerized answering systems
Must pass pre-employment drug testing as well as periodic testing in accordance with airport policy; must pass a 10-year, fingerprint-based, criminal history records check as required by the Transportation Security Administration.
EXAMPLE OF DUTIES:
Knowledge of Verent and AMAG or similar Camera/Access Control Systems
Familiarity with airports and airport operations
Ability to train and develop others on operational procedures and systems operations
Operate and train operators on 800 MHz CRT Public Safety Communications System
Dispatch Police, Fire and Medical response personnel, as well as Airport Operations and
Airport Maintenance personnel, to emergency and non-emergency situations including aircraft emergencies
Operate numerous computerized safety and security systems
Initiate emergency notification or re-call procedures
Operate Florida and National Crime Information (FCIC/NCIC) computer system and relay information to Criminal Justice personnel when appropriate
Receive and analyze information, prioritize calls and disseminate information to emergency or non-emergency personnel
Record and/or activate pre-recorded emergency evacuation or public service messages through the audio paging system
Routinely perform security surveillance via CCTV system
Report equipment malfunctions to appropriate parties when applicable and work in conjunction with contractors or technicians to facilitate repair
Maintain numerous operational and/or duty logs
Perform routine airport paging and activate Airport Emergency Paging system, as needed
Assist the traveling public and airport tenants with general information, flight information and operations support
Perform other duties as assigned
(The listed duties are illustrative and not intended to describe every function which may be performed by this job class. The omission of specific duties does not preclude management from assigning any duties not listed, if such duties are a logical assignment to the position.)
Email Resume To:
Snelling Staffing Services Panama City
Panama City, FL 32405
Your physical signature will be required to fully process a job application. Electronic signatures are not accepeted.