Medical Billing Collector

Medical Billing Collector

Panama City, FL

Full Time-Long Term

Starting at $11.50/hour

Posted Day Ago

Medical Billing Collector
Schedule: Monday – Friday 8:00 am – 5:00 pm
Pay: $11.50 to $13.00 (DOE)
Attire: Business Casual


Scope of Position:

  • Responsible for collecting and managing client accounts and preparing final resolution of receivable accounts related to clients and various insurance vendors.
  • Requirements
  • Must check e-mail at least once daily.
  • Must be highly detail oriented.
  • Strong organizational skills.
  • Use a computer with access to basic applications including but not limited to, Word and Excel.


Minimum Qualifications:

  • High school diploma or GED required. Vocational certificate in Medical Billing or Medical Collections preferred. At least one year of experience directly related to the duties and responsibilities specified preferred.
  • Knowledge, Skills and Abilities
  • Ability to communicate clearly and effectively verbally and in writing.
  • Ability to communicate with insurance vendors in a professional manner.
  • Knowledge of medical billing and collection procedures.
  • Ability to gather and interpret information.
  • Ability to enter information accurately and correct errors.
  • Ability to be a team player.
  • Maintain confidentiality in accordance with HIPAA regulations.


Essential Functions:

  • Resolve insurance denials through communication with various insurance providers on erroneous denials, making claim corrections as needed.
  • When necessary, request provider chargebacks with approval from the Client Accounts Manager. Maintain record of chargebacks.
  • Track payment on all claims submitted by Billing Department.
  • Collect on delinquent accounts by establishing payment arrangements with patients or notify clinic office staff of outstanding balance on current client for collection at next appointment. Send out monthly statements.
  • Work closely with Medicaid on claims that require a force pay.
  • Submit and track charges for share-of-cost clients.
  • Make the necessary corrections/refund on claims after internal chart reviews or external audits.
  • Manually enter TPL and/or Medicare crossover charges directly on the Medicaid website as necessary.
  • Prepare, review and send client statements regarding co-pays, deductibles and co-insurance if not collected at the time of appointment. Follows and reports status of delinquent accounts to Client Accounts Manager.
  • Prepare insurance and client refund requests.
  • Keep abreast of changes and updates on reimbursement amounts for the various insurances and review with Client Accounts Manager.
  • Maintain Accounts Receivable at an average of less than 60 days.
  • Maintain a commercial insurances’ single-case agreement spreadsheet.
  • Maintain Medicare Part A bad-debt cost report quarterly.
  • Retro Third-Part Liability (TPL) billing as need on clients if coverage changes.
  • Mail any required paper claims to the various insurances.
  • Follow up on claims adjudications as necessary.
  • Performs daily backups of billing software Medisoft.
  • Make copies and use fax machine.
  • Participate in agency training as required.
  • Attend all scheduled supervision meetings when necessary.
  • Participate in continuous quality improvement activities.




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